We take your privacy seriously. This policy explains exactly what data we collect, why we collect it, and how we protect it when you use Shrazen’s website or services.
Shrazen (“we”, “us”, “our”) is an SEO and digital marketing agency operating in India, serving businesses across India and internationally including Dubai. Our website is located at shrazen.com.
For any privacy-related questions or requests, you may contact us at: shrazenofficial@gmail.com
When you fill out our Free SEO Audit form or contact us through the website, we collect:
When you visit our website, we may automatically collect certain technical data, including:
We use the information we collect for the following purposes only:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Delivering your free SEO audit | Name, email, phone, website | Contract / consent |
| Following up on your enquiry | Name, email, phone | Legitimate interest |
| Sending service information / proposals | Consent | |
| Improving our website and campaigns | Analytics, UTM data | Legitimate interest |
| Sending marketing emails (if opted in) | Consent | |
| Legal compliance and fraud prevention | All data | Legal obligation |
We will never use your data for any purpose not listed above without first obtaining your explicit consent.
We do not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:
We work with select third-party tools to operate our business. These include:
All service providers are contractually required to handle your data securely and only for the purposes we specify.
We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event Shrazen is acquired by or merged with another company, your data may be transferred to the new entity. We will notify you via email before this occurs and give you the opportunity to opt out.
Our website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device by your browser.
You can control and delete cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the website. For more information on managing cookies, visit allaboutcookies.org.
Your personal data is stored on secure servers and within our CRM system, which is protected by industry-standard security measures including:
We retain your personal data for as long as necessary to provide our services or comply with legal obligations. Specifically:
Under applicable Indian privacy law (IT Act, 2000 and IT Rules, 2011) and general data protection principles, you have the following rights regarding your personal data:
To exercise any of these rights, email us at shrazenofficial@gmail.com with your request. We will respond within 30 days.
Every marketing email we send includes an unsubscribe link. You may also email us directly to be removed from our communications list at any time.
Our website may contain links to third-party websites, tools, or resources (such as Google, industry articles, or partner platforms). These sites have their own privacy policies, and we have no control over their content or practices.
We are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policy of any external site you visit through a link on our website.
Our services are intended for business owners, marketing professionals, and decision-makers. We do not knowingly collect personal information from any person under the age of 18.
If we become aware that we have inadvertently collected data from a minor, we will delete it immediately. If you believe a minor has submitted data through our website, please contact us at shrazenofficial@gmail.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make significant changes, we will:
Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: