These terms govern your use of Shrazen’s website and services. By accessing our website or engaging our services, you agree to these terms. Please read them carefully.
By accessing or using the Shrazen website (shrazen.com) or any of our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and clients of Shrazen.
These Terms of Service constitute the entire agreement between you and Shrazen concerning your use of our website and services, superseding any prior agreements.
Shrazen is an SEO and organic marketing agency. Our services include but are not limited to:
We operate in India and serve clients in India, Dubai, and other international markets. The specific scope of any paid engagement is defined in a separate Service Agreement or Proposal provided to each client.
By submitting our contact form or entering into a service agreement with Shrazen, you represent that:
We offer a complimentary SEO audit to prospective clients. By requesting a free audit, you acknowledge:
All paid SEO engagements with Shrazen are governed by a separate written Service Agreement or Proposal, which will detail the specific scope of work, deliverables, timelines, and fees applicable to your campaign.
Services are performed as outlined in the agreed proposal. Any changes to scope — additional cities, keywords, services, or deliverables outside the agreed plan — must be requested in writing and may result in revised pricing.
Work commences upon receipt of the first invoice payment and signed agreement (where applicable). Shrazen reserves the right to delay commencement if client-required access (e.g., Google Search Console, website backend) is not provided within 5 business days of engagement start.
We provide monthly performance reports as standard. Report formats and frequency may be adjusted based on your agreed plan tier. Reports contain ranking data, traffic analytics, completed work summaries, and upcoming work plans.
Unless otherwise stated in your Service Agreement:
Invoices unpaid beyond 14 days may result in a pause of active SEO work until payment is received. Shrazen is not responsible for any ranking or traffic impact caused by a work pause due to non-payment. We will notify you in writing before pausing any services.
Due to the nature of SEO services — which involve labour, tools, and third-party costs — all fees paid are non-refundable once work for that billing period has commenced. If you cancel before work commences in a new billing period, no charge will be made for that period.
We operate on a month-to-month basis with no long-term lock-in contracts. Either party may terminate the engagement by providing:
During the notice period, Shrazen will continue to provide agreed services and you remain liable for payment for that period. Upon termination:
Search engine rankings are determined by Google’s proprietary algorithms, which are outside the control of any SEO agency. Shrazen does not guarantee any specific search ranking, position, or traffic outcome.
Any agency that guarantees specific Google rankings is making a claim they cannot substantiate. Our commitment to you is:
Past results achieved for other clients (as shown in our case studies) are illustrative only and are not a guarantee or prediction of future performance for your business.
To enable us to deliver effective SEO services, clients agree to:
All proprietary methodologies, frameworks, processes, templates, tools, and internal documentation developed by Shrazen remain the exclusive intellectual property of Shrazen. Clients receive the benefit of these tools during the engagement but do not acquire ownership of them.
Content created specifically for your business as part of an agreed scope — including blog posts, landing page copy, meta descriptions, and on-page content — becomes your property upon full payment of the invoice for the period in which it was created.
Any access granted to your website, hosting, or associated accounts is strictly for the purpose of delivering agreed SEO services. Shrazen will not use such access for any other purpose and will not retain access after termination of the engagement.
All content on shrazen.com — including text, graphics, design, and case studies — is the property of Shrazen and may not be copied, reproduced, or distributed without written permission.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the engagement. This includes:
Confidentiality obligations survive termination of the engagement for a period of 2 years.
Shrazen may reference your business name and general results (e.g., in case studies or on our website) unless you explicitly request in writing that we do not. We will always request permission before using specific metrics, screenshots, or detailed campaign data publicly.
To the fullest extent permitted by applicable Indian law, Shrazen’s total liability to you for any claim arising from our services shall not exceed the total fees paid by you to Shrazen in the 3 months immediately preceding the event giving rise to the claim.
Shrazen shall not be liable for any:
You agree not to use our website or services to:
Violation of these prohibitions may result in immediate termination of services without refund and may be reported to appropriate authorities.
Either party may terminate a service engagement with 30 days’ written notice, as described in Section 7.
Shrazen reserves the right to immediately terminate your access to our website and/or any service engagement, without notice or refund, if:
Upon any termination, your right to use our services ceases immediately. Sections 10, 11, and 12 of these Terms survive termination.
These Terms of Service are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Any dispute arising from these Terms or your use of Shrazen’s services will first be attempted to be resolved through good-faith negotiation between the parties. Either party may initiate this process by sending a written notice to shrazenofficial@gmail.com outlining the nature of the dispute.
If a dispute cannot be resolved within 30 days of written notice, either party may pursue resolution through the appropriate courts in India. You consent to the exclusive jurisdiction of Indian courts for any legal proceedings.
We reserve the right to update these Terms of Service at any time. When we make material changes, we will:
Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our services and notify us of termination per Section 7.
If you have any questions about these Terms of Service, or wish to exercise any rights described herein, please contact us: